Service Assistant
Improve the response time of your service team by monitoring requests in your meeting and event space in real time.1
Improve the response time of your service team by monitoring requests in your meeting and event space in real time.1
Service Assistant is designed to be highly intuitive, allowing your service team to adopt it quickly. Among its fundamental features are:
In addition, all interactions are registered on the platform, enabling the extraction of response time analysis and reports.
Controlling these calls without the right tool can be nearly impossible on the busiest days. The Service Assistant enables teams to organize their services using an easy-to-understand and use list. Teams will not require extensive training to use its features and begin delivering better results. Any new request will be presented to the Service Assistant immediately, allowing for a quick response.
Our 100% web-based room display application is compatible with any tablet or interactive display that supports a web browser.
If you require a more controlled experience, you can use our Neptune Navigator app to disable all other tv features, transforming your equipment into a full kiosk device.
Learn more about the Neptune Navigator app in our Help Center.